Troubleshooting
5 articles
- A site is blocking your proxy: what we need to see When a website blocks or challenges requests through your proxy, the first question is whose side the problem is on: the proxy's, the site's or your client's. Updated 7 October 2026
- A deposit has not reached your balance Every deposit has its own page that says exactly where it is. Updated 7 October 2026
- 407 or 403: find out who answered A 407 always comes from the proxy. Updated 7 October 2026
- A proxy stopped working: tell us from the dashboard The fastest way to get a broken proxy looked at is Report an issue on the proxy itself. Updated 7 October 2026
- Static IP proxies: what to check An ISP or datacenter IP keeps one address for its whole term. Updated 7 October 2026